PrimeCables Reviews
PrimeCables has an overall rating of 1.9 based on 11 reviews. Customer feedback on PrimeCables is mixed: PrimeCables reviewers highlight positive aspects like affordable prices, wide product selection, good customer service, which strongly appeal to budget-conscious consumers and tech enthusiasts. However, PrimeCables is often criticized for its variable product quality, slow shipping times, limited warranty options and unclear return policy.
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How would you rate PrimeCables?
All PrimeCables Reviews (11)
ralphbenitez8480
May 07, 2026
"Customer service was really frustrating"
I had a bad experience with their support. It took forever to get any kind of response, and even after explaining the issue more than once, I still didn’t get a clear answer. it got really annoying having to repeat myself and still feel like nobody was actually helping.
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grover-Gonzales
May 04, 2026
"Shipping was just too expensive"
I was about to order a small cable, but then I saw the shipping cost, it was almost as much as the cable itself. At that point, it just didn’t feel worth it. I ended up closing my cart — kind of frustrating, and bought it from somewhere else instead.
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VERCHER
April 22, 2026
"I tried to place an order, but..."
I tried to place an order, but the checkout kept freezing on me. Maybe the site was overloaded or something, I’m not sure, but it made the whole thing way more annoying than it needed to be.
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Sherri_kendell72
April 07, 2026
"Return went fine, but the refund took a while"
I ended up returning my order, and the process itself was okay overall. Nothing really went wrong, but it did take longer than I expected to get everything sorted out. I did eventually get my refund, so that was good, but I wish it had come through a bit faster.
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EthelBuckley_82
March 25, 2026
"Mostly accurate info, just a bit unclear in spots"
I ordered a cable from primecables.ca and, the product info was good — well, mostly. The length and connectors were exactly what the listing said, so no complaints there. I did get a little unsure reading some of the description though, and ended up checking a couple other places before ordering just to be safe. The cable works fine, I’m happy with it overall, but I do wish the listing had a few more details.
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LatishaRabil_71
March 17, 2026
"Pretty good selection, depending on what you’re looking for"
Overall, I thought the variety was decent. If you’re just browsing or need the basics, there’s a good amount to choose from. But if you’re looking for something specific, a few items can be a little hard to track down
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william.Aschenbrenner
March 08, 2026
"Not worth it for me"
At first the prices seemed decent, but once shipping and the extra fees were added, it didn’t feel like a good deal anymore. The quality was just okay, and the whole experience felt kind of impersonal, like there wasn’t a real person behind it if I needed help. I don’t think I’d order again.
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hello_lee078
February 22, 2026
"Shipping took forever and I couldn’t reach a real person"
I ordered from PrimeCables thinking it would be straightforward, but the shipping was painfully slow. The tracking barely updated for days and it felt like my package was just sitting somewhere. What made it more annoying was that there didn’t seem to be any real human to talk to about it, just automated updates that didn’t help. If you need something quickly, I definitely wouldn’t count on them. Not a great first experience.
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LouisArneecher_04
January 26, 2026
"Disappointed the moment I saw the box"
I was let down when this arrived. I still remember picking up the box and feeling that sinking feeling because it was half crushed, like it had been through a rough trip. When I opened it, there was barely any padding around the items, so it really felt like everything was just thrown in and shipped out without much care. Not a great experience
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MildredCampbell_59
January 21, 2026
"Pretty good cables"
They seem well made overall. Not perfect, but good enough.
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John-beck
December 12, 2025
"They sent the wrong cables"
I ordered cables and got the wrong ones, support sorted it out quickly, it was still annoying having to deal with the extra hassle.
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